Terracotta Store, homewares retail
Before
Miriam bought an existing store, history included. She was told winter would be slow. It always had been. The brand belonged to the previous owner, not to her.
What we did
We ran the full STORY process. We started with what the name Terracotta means and the feeling she wanted people to have when they walked in, then built the logo, colours and brand around it. We relaunched everything together, so the store looked like one new business from day one.
Six months later
Winter came and the slow months never showed up. Business has stayed ahead of the store’s own history, and people who had walked past for years started coming through the door. Same street, same location, customers who had never noticed it before.
“He took the time to really understand the meaning behind the name Terracotta, the earthy colours, the feeling I wanted the brand to evoke, and most importantly, my vibe.” Miriam, owner, Terracotta Store
Miriam’s social media has done a lot of this work too, and she has put in the effort. A brand does not replace that. It makes sure that when someone finds her online or walks past in person, what they see matches what she is building.